Insurer directory
Florida auto insurers: claims & demand packages
For each major Florida car-insurance carrier: how to file an auto-injury (PIP) claim, how a demand package reaches them, and the Florida no-fault rules that apply to any claim — with links to the underlying statute. Compiled from public sources; verify details directly with the insurer.
National carriers
State Farm
File a State Farm auto claim online, through the State Farm mobile app, by phone at 1-800-SF-CLAIM (24/7), or through your State Farm agent.
Claims & demand →GEICO
File a GEICO auto claim online at geico.com, through the GEICO mobile app, or by phone at 1-800-841-3000 (24/7).
Claims & demand →Progressive
File a Progressive auto claim by phone at 1-800-776-4737 (24/7), online through your account, or via the Progressive mobile app (with photo estimate).
Claims & demand →Allstate
File an Allstate auto claim online at allstate.com, through the Allstate mobile app, by phone at 1-800-ALLSTATE (24/7), or through an Allstate agent.
Claims & demand →USAA
File a USAA auto claim online at usaa.com or via the USAA Mobile App (24/7), or by phone at 1-800-531-USAA. USAA membership is limited to the military community and eligible family.
Claims & demand →Nationwide
File a Nationwide auto claim by phone at 1-800-421-3535, online through the claims center, via the Nationwide mobile app, or through an agent.
Claims & demand →Travelers
File a Travelers auto claim by phone at 1-800-252-4633 (24/7), online as a guest, or through a MyTravelers account.
Claims & demand →Liberty Mutual
File a Liberty Mutual auto claim online (24/7), by phone at 800-2CLAIMS (1-800-225-2467), via the Liberty Mutual mobile app, or through a local agent.
Claims & demand →Mercury Insurance
File a Mercury auto claim 24/7 by phone at 1-800-503-3724, through Mercury's online claims portal, via the Mercury mobile app, or through a local Mercury agent.
Claims & demand →Kemper
File a Kemper auto claim online anytime via the claims portal, or by phone at 1-800-353-6737 during business hours; two-way texting with the adjuster is offered for updates and documents.
Claims & demand →National General
File a National General auto claim by phone at 1-800-468-3466, online through the claims center's guided walkthrough, or via online chat (English/Español). Claims service is available 24/7.
Claims & demand →Florida & non-standard carriers
United Automobile (UAIC)
File and track a UAIC claim 24/7 via the digital claims portal (myclaim.uaig.net), or call 1-800-344-2150 during business hours. A separate inquiry portal lets any party check status or submit documents.
Claims & demand →Infinity Insurance
Infinity personal-auto claims are now handled by Kemper. File online via the Kemper customer claim portal (select “Auto”), or by phone at 1-800-353-6737 during business hours.
Claims & demand →Direct Auto
File a Direct Auto claim online by logging into MyAccount, or call 1-800-403-1077 to reach a claims specialist. New claims can be reported 24/7.
Claims & demand →The General
File a claim with The General by phone at 1-800-280-1466 (24/7), online through your policy account, or via The General mobile app (submit a new claim and send accident-scene photos).
Claims & demand →Educational reference — not legal advice. ClaimLens is a demonstration app that runs on synthetic data. Statutes and insurer practices change; verify anything you rely on with the primary source or a licensed Florida attorney.